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/ Frequently Asked Questions
infoRouter Document Management Software - FAQ
Software Features
What types of documents can infoRouter manage?
Can infoRouter manage emails?
Does infoRouter offer Version Control?
How many versions of a document can be stored? How can I handle older versions?
Is infoRouter security like Microsoft Windows 2000 or 2003 security?
I would like to control the content of my folders. Can infoRouter help in Configuration Management?
Is infoRouter a search engine?
Does infoRouter support email notifications?
Can we track changes to documents and folders?
I have a lot of documents; do I have to import them into a repository?
I have used the online demo of infoRouter. Are all the features included, or are there extra components?
Can I assign additional properties to documents?
Can a file size limit be set on uploading?
Does infoRouter support document scanning?
Does infoRouter support electronic forms?
Does infoRouter support conversion of documents to PDF?
Does infoRouter support LDAP Authentication?
Does infoRouter integrate with MS Office?
Does infoRouter support Workflow?
Software Compliance
Is infoRouter EDMS compliant with HIPAA?
Is infoRouter DMS compliant with 21CFRPart11?
Is infoRouter DMS compliant with DoD5015.2 Records Management Guidelines?
Software Implementation
What are the System Requirements for infoRouter?
What is a typical implementation timeframe?
Can users and user groups be imported from LDAP?
Software Maintenance
Do we need a System Administrator?
Is training recommended for system administrators?
Are basic training materials available for distribution to users?
Do you offer an upgrade program? Are all upgrades backwards compatible?
What Support Services do you provide?
When was infoRouter first released? What is the current version?
Software Licensing and Cost
Is infoRouter a service, or can I run it in my own environment?
How is infoRouter licensed?
Can infoRouter be used to provide a service?
Do you provide an Evaluation Version/Trial Copy of infoRouter?
Can we bundle infoRouter into our software or service?
Technology & Requirements
Does infoRouter convert or require the conversion of documents into an image?
How does infoRouter store documents?
Are infoRouter documents managed in their native format?
Is there a formula you can give us for determining storage requirements?
Is Windows 2003 a required server platform?
Can users navigate to infoRouter documents without using infoRouter?
What type of mail protocol is used for email notifications?
We would like to create documents from other sources automatically. Is this possible?
May we modify the look/feel of the infoRouter interface?
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