infoRouter Document Management Software V8.0 - Knowledge Base Article 135

136
Document Info XML Not Found.
SYMPTOMS

InfoRouter uses warehouse paths to store document contents and other meta files.
When a document content storage location in a warehouse is in-accessible, When a document content storage location in a warehouse is inaccessible, or aprt or all of the path has been deleted this error will occur.

Another possibility is inconsistency between the database and the warehouse information.

Restoring from unmatching database and warehouse backup sets will also cause this problem.

Restoring from un-matching database and warehouse backup sets will also cause this problem.



RESOLUTION

Restore the warehouse path from the latest backup.

If you think the warehouse path (example P231312) is corrupted or missing you may restore the specific warehouse path from the latest backup.

If this problem occurs right after a warehouse migration or restore operation make sure you restored or copied matching warehouse and database backups.




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infoRouter Document Management System - Knowledge Base Version 8.0
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