infoRouter Document Management Software V8.0 - Knowledge Base Article 130

infoRouter keeps predefined tag names in a file called "tagdefs.xml" which is located in "[inforouter application path]\config" directory.

This exception has occurs when the "Network Services" account or "Impersinated User account" do not have the read permission to the config path or spesificly to this file.

This exception has occurs when this file is missing or corrupted..

Generally this happens right after a server migration. Please make sure you copied all the files while migrating inforouter application.

Make sure "Network Services" account or "Impersonated User account" has "full control" permission on the config path and all files underneath.

If you think you accidenlty deleted the file you might run live update program that restores required files from the inforouter support site.