infoRouter Document Management Software V7.0 - Knowledge Base Article 126
126
Invalid search - Service is not running
SYMPTOMS

InfoRouter uses MS Index server to perform its searches. If you get this error message, you must enable this service, set it to automatic and start the service
RESOLUTION
  1. Right click on "My Computer" and select "Manage"
  2. Expand the Services and Applications node
  3. Click on Services to display a list of services on your server
  4. Find the service called "Indexing service"
  5. Double click on Indexing service
  6. Set the "Startup Type" to "Automatic"
  7. Finally click on Start to start the service
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infoRouter Document Management Software - Knowledge Base Version 7.0