infoRouter Document Management Software V7.0 - Knowledge Base Article 101

101
infoRouter.CheckDB - (Database Connectivity Error) on Application Start up
SYMPTOMS
infoRouter database connection fails at application startup.
RESOLUTION
Depending on the error text that appears at the end of the error message, please check the following:


HOST cannot be reached or found
Open the IRWEB.DSN file located in the Application Path. (c:\inforouter\irweb.dsn).
Make sure the database server and port number parameters are correct

Bad username or password or Access Denied
Make sure the userid and password parameter is correct in the irweb.dsn file.

Login failed for user 'sa'. Reason: Not associated with a trusted SQL Server connection.
The SQl Server is configured to work in NT Authentication mode ONLY. Please change the SQL Server configuration parameters to allow SQL Server
to work in Windows and SQL Server Authentication modes.


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infoRouter Document Management Software - Knowledge Base Version 7.0